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What if an update destroys or corrupts the website?

From time to time, despite our best efforts, a gremlin can creep into the update process.

In cases like these, we repair these as non-billable items, or if not repairable, we restore the site to its previous state, again at no charge to the customer.

Sometimes we are unable to proceed with the implementation the new plugin/theme update without some intervention, and in these cases we will provide a cost estimate to resolve this.

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