wordpress management services

Never Worry About Your
WordPress Website Again

Our WordPress management service takes care of your online business so you don’t have to making sure every update, security issue, maintenance tasks and optimizations are done with care.

Full Suite of WordPress Services

A website is not something you build and leave – keeping your website up and running smoothly is vital – with our WordPress Management service packages, we will ensure your website is secure, up-to-date and always online.

Backups

Regular Backups

We backup WordPress and WooCommerce Websites securely to the cloud

Reporting

Monthly Reporting

Comprehensive reports cover aspects of the service and website

support

World-class Support

We are geared to dealing with issues effectively and rapidly

security

Website Security

We use numerous tools to constantly probe for security breaches
scan

Vulnerability Probing

Our service probes for vulnerabilities as they are identified

uptime

Up-time Monitoring

We keep an eye on the site ensuring hosting service levels are applied

performance

Performance Monitoring

Website slow? We make your site blazing fast and optimized

SEO 1

SEO & Analytics Reporting

Our monthly report contains SEO performance and Analytics detail

updates

Updates

We constantly apply updates, in a safe manner, for WordPress, themes and plugins

FAQ

For subscription packages, the first payment happens when you sign up, and then on the monthly or annual anniversary of your signup, depending on the option you select

Of course. Our system is intended to cover all areas of site management, but we understand that customers have their own set of requirements that might not fit to our products, and as such we are committed to at the very least attempting to accommodate all reasonable requests.

Yes, you do. You can either choose a monthly subscription or a yearly subscription.

Of course. At checkout, just under your address, is a field to put your VAT number into.

Please be sure to add your VAT number to each order.

You can pay by credit card or debit card – which is done securely via Payfast

Depending on the package type you have purchased, you get a number of “content assistance” requests for any changes to the site.
All these need to be logged on our system as follows:
Either using the “Support” menu item above, or by raising a ticket from one of your purchased products in your account (this helps as we then have all the context we need).
Alternatively, you can login to http://support.radiantweb.co.za and log a ticket, or simply email support@radiantweb.co.za

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