wordpress management services

Never Worry About Your
WordPress Website Again

Our WordPress management service takes care of your online business so you don’t have to making sure every update, security issue, maintenance tasks and optimizations are done with care.

WordPress Support, Maintenance & Continuous Improvement

A website is not something you build and leave – keeping your website up and running smoothly is vital – with our WordPress Management service packages, we will ensure your website is secure, up-to-date and always online.

When a project is launched, most clients choose to stay with us for our enterprise level support, maintenance and continuous improvement services. The fact that we have a dedicated internal support team working full time from our Cape Town office, makes or our specialist WordPress support offering unique. We’re one of the few WordPress agencies able to provide such thorough support services.

Backups

Regular Backups

We backup WordPress and WooCommerce Websites securely to the cloud

Reporting

Monthly Reporting

Comprehensive reports cover aspects of the service and website

support

World-class Support

We are geared to dealing with issues effectively and rapidly

security

Website Security

We use numerous tools to constantly probe for security breaches
scan

Vulnerability Probing

Our service probes for vulnerabilities as they are identified

uptime

Up-time Monitoring

We keep an eye on the site ensuring hosting service levels are applied

performance

Performance Monitoring

Website slow? We make your site blazing fast and optimized

SEO 1

SEO & Analytics Reporting

Our monthly report contains SEO performance and Analytics detail

updates

Updates

We constantly apply updates, in a safe manner, for WordPress, themes and plugins

WordPress Management Service Overview

SEO

  • Keyword monitoring
  • Google Analytics
  • Monthly reports

Updates

  • Updates to WordPress & plugins
  • Extensive testing
  • Customizations

Monitoring

  • Up-time monitoring
  • Regular Backups
  • Proactive & helpful support

Speed

  • CSS / JS optimization
  • Reduced load times
  • Caching

Scan

  • Site free of malware
  • Site not listed on blacklists
  • Site files comparison to WP repository
  • Vulnerable plugins updated
  • No suspicious logins or users

Files

  • Complete backup of website
  • Correct file permissions
  • Audit of core WordPress files
  • Files hardening & cleanup
  • Removing legacy files

Firewall

  • Packet filtering
  • Known blacklist protection
  • Application layer filters
  • Brute force protection
  • SQL & PHP injection

Security

  • Cross-origin Resource Sharing
  • HTTP Strict Transport Security
  • HSTS preload
  • Referrer Policy
  • HTTP Headers & Content Security

Protect Your Website Against Malware And Brute Force Attacks

WordPress Security is extremely important. We begin the process of hardening your WordPress website with a comprehensive audit. Next, we focus on the standard vulnerabilities of your site. Once we have identified the potential security threats our experts put together a strategic action plan with a timeline to implement and prioritize the most serious problems.

Often ignored, Using a WordPress management service is extremely important to your business – as your site might be subject to vulnerabilities you don’t know about, it’s always important to have additional safety measures, especially when it comes to the end user.

There are a lot of things to consider to when securing your website or web application, but a good place to start is to explore your HTTP security headers and ensure you are keeping up with best practices. HTTP security headers provide yet another layer of security by helping to mitigate attacks and security vulnerabilities.

With our WordPress management service, we offer a full suite of security & WordPress solutions so that there is nothing ignored from a safety or design aspect.

Before

After

FAQ

For subscription packages, the first payment happens when you sign up, and then on the monthly or annual anniversary of your signup, depending on the option you select

Of course. Our system is intended to cover all areas of site management, but we understand that customers have their own set of requirements that might not fit to our products, and as such we are committed to at the very least attempting to accommodate all reasonable requests.

Yes, you do. You can either choose a monthly subscription or a yearly subscription.

Of course. At checkout, just under your address, is a field to put your VAT number into.

Please be sure to add your VAT number to each order.

You can pay by credit card or debit card – which is done securely via Payfast

Depending on the package type you have purchased, you get a number of “content assistance” requests for any changes to the site.
All these need to be logged on our system as follows:
Either using the “Support” menu item above, or by raising a ticket from one of your purchased products in your account (this helps as we then have all the context we need).
Alternatively, you can login to http://support.radiantweb.co.za and log a ticket, or simply email support@radiantweb.co.za

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Type of Website
Website Brief / Overview